Customer Testimonials

Always responds to emails and phone calls in a timely manner.
Caroline M., customer since 2011

Everyone is always so helpful and professional. I recently changed my Auto , Home and Excess policies over and had no issues, problems or errors. Halo makes the process stress free which is what I really appreciate. Thanks everyone!
Teresa S., customer since 2014

I have HALO arrange for insurance coverage of my apartment buildings and workers comp. in both areas the company was able to obtain appropriate coverage at better rates than my former agents. The positive arrangement has been effective for about five years. Ron HAGEN
Ron H., customer since 2016

The team is always able to take care of changes and updates quickly and are always able to help with any questions that I have.
Customer since 2014

We are absolutely happy with the product that was diligently researched for our needs. The communication, back and forth – on-line, via telephone, and in person, about possibilities for our situation, is greatly appreciated. The care given to make sure we were and are able to continue hosting the educational events we do, is reassuring. The timely manner in which everything was taken care of was remarkable. Thank you!
Denise P., customer since 2017

I traded a 2011 Acura for a 2018 Acura and wanted the coverage transferred to the new car. Carlyne Weber immediately changed over the coverage to the new car very quickly and sent me a ID card just as she promised. This gave us a peace of mind knowing that we were insured on my wife’s new car. Now i can go to the DMV and pay the sales tax and everything will be completed. Her service was outstanding. Thanks Carlyne.
Daniel H., customer since 2016

The team at Halo are always great to work with and Carlyne Weber can not be nicer. They are always very quick to help with any issues that come up.
Gary W., customer since 2014

I’ve found HALO insurance group to be very responsive, especially by e-mail, and I trust that they are brokering affordable insurance programs of value for me.
Harry S., customer since 2014

Your staff has always been very responsive to our needs or requests. The direction in every case has been right on target. We could not be more happy your group Thanks for everything.
Jeffrey B., customer since 2014

Ms. Denean was very professional and reassuring that she would do her best to help meet my needs. I’m fully satisfied with how prompt everything went.
Patricia W., customer since 2017

Found an insurance carrier more reasonably priced after my requirements changed. Always find answers for me when I need them.
John M., customer since 2014

Your service was prompt and thorough. It was personal and considered the present needs of my business, yet allowed room for future growth. In short, I felt well taken care of.
Julio M., customer since 2017

Easy to work with.
Patrick M., customer since 2014

Everything – very responsive and able to assist my needs.
Robin H., customer since 2014

We found HALO very easy to work with in finding policies that suited our needs, attentive to detail and responsive throughout the process. We would certainly recommend them to others.
Customer since 2017

Brenden was very professional, honest, understanding and fast acting to get my policy started and saved me tons of money also he kept his promises on calling me back and being there when i needed him and he made my life easy in a matter of minutes
Martina G., customer since 2017

Charles was very patient with me and my chaos. He wasn’t pushy and very understanding.
Sabrina M., customer since 2017

I always get a prompt call-back re my questions.
Customer since 2014

When ever I need to talk to someone I always get a response right away and they have always been great at keeping me updated when they find an insurance company that has lower rates than the one I have. Very knowledgeable and friendly!
Pamela O., customer since 2014

Attention to detail, and first class service. My agent took the time to show me what policy worked best for my situation, and saved me a lot of money in doing so. Very pleased indeed.
Raphael M., customer since 2016

Halo agents are very attentive and found me a great rate. They helped me realize that I don’t have to just go with companies that I see on tv with the giant marketing budgets. I can get the same or better service and coverage with a company not so well known to the masses.
Karl H., customer since 2016

Carlyne who has grown with the company is very service based. She is both attentive and thorough. She is knowledgeable of the product she is selling . And if unable to answer questions at the time asked. She is more than willing to accommodate. I find the staff to be professional and approachable. I would recommend them to any of my colleagues.
Customer since 2017

Halo insurance is the only place I’ve worked with that give me specialized attention and keeps on top of all my policies. Whenever I call them for help or if I send our employees to them, they are always helpful, answer the questions completely, and do it all with a smile. That’s so important. I’m glad we found Charlie and Carlyne.
Julie M., customer since 2014

Very nice people Always very helpful helpful even if I have silly questions
Jeanette M., customer since 2015

The Group was very helpful in directing me to what I was looking for.
Customer since 2017

So responsive and knowledgeable.
Kathy G., customer since 2016

Carlyne’s customer service is AWESOME! She always helps me and does so very quickly. By far the best insurance professional I have ever worked with.
Customer since 2014

Always professional with our best interest in mind. We have never had a question or issue that wasn’t addressed immediately.
Bob L., customer since 2012

You found the product we needed when we needed it, and at a reasonable price!
Denise P., customer since 2017

Questions and concerns are always answered quickly and professionally.
Customer since 2014

Halo Insurance is always quick to get me the best insurance quotes available. Thanks for the great service your team provides. Tim Werner
Timothy W., customer since 2014

I get information quickly. There’s always someone to answer my questions. I’ve recommended Halo to others.
Ann S., customer since 2014

customer service is excellent
Customer since 2015

We appreciate Halo’s personal and courteous service. They are always willing to work with you to find the insurance solution that best fits your needs. And they make the process simple and painless.
Michael M., customer since 2015

Personal care and quick response.
John M., customer since 2014

Our agent is so pleasant and very helpful when we have questions . Very great.
Joseph M., customer since 2016

You are always ready to help with any problems.
Steven T., customer since 2016

Any time I experienced a need for a claim or just required an answer, I always received great service or an answer!!!!!!
Gerald H., customer since 2014

Always quick to respond and very help full
Customer since 2014

Every phone call is returned promptly and any issue I have ever had as been addressed immediately.. service is second to none
Michael C., customer since 2014

Having Halo in the neighborhood makes access even easier as wellas friendly and knowledgeable. Thanks for being round the corner. A Maplewood Neighbor
Customer since 2016

You explained everything quickly and thoroughly.
John G., customer since 2017

I was provided very prompt and accurate service in a severe time of need. I feel it is always a great thing to know you can count on the people you have chosen to help aid in making your business a success.
Kathy M., customer since 2014

Just so pleased with everything.
Joseph M., customer since 2016

Wouldn’t even think of using any one else on my insurance needs. Great job. These people are the greatest. Thanks Carlyne
John B., customer since 2014

Love the personal attention!
Customer since 2014

Carlyne is always very helpful and prompt in answering any questions, coverage changes, proof of insurance, or anything we may need! We count on HALO to provide us with the best coverage at competitive prices and we have always received top notch service.
Ted D., customer since 2014

The team at Halo were and have always been very helpful and supportive.
Gary W., customer since 2014

Personal attention! Fast answers!
Ann S., customer since 2014

Great customer service!
Lawrence P., customer since 2014

Charlie is working diligently to help me through the problems with the insurance company after the water pipe broke. It’s still in the air but at least he’s moving forward with the claim and I truly appreciate that!
Barbara S., customer since 2014

You have saved us money and when we have questions or concerns your team are quick to respond with a answer or address the concerns.
Customer since 2015

You took the time to find a policy I could live with in a timely fashion.
Customer since 2016

They helped me out, when I asked for it. They remember to call me a few weeks later like I asked and treated extra nice. I’ve been very happy ever since I started doing business with the Halo Team.
Michael M., customer since 2014

Ms. Weber always seems to put forth great effort in finding competitive prices for me.
Robert M., customer since 2015

Customer service has always been very satisfactory. HALO’s staff does a great job in getting any issues resolved quickly. Definitely would recommend this firm for all insurance needs.
Barbara L., customer since 2014

You took the initiative to review my coverage and find ways to save on my premium.
Customer since 2014

You treat as a person not as a contract. Feels good this day an time.
Customer since 2010

Great customer service and friendly staff
Customer since 2016

Answered our questions in a timely manner, and treated us with respect
Greg K., customer since 2015

Charlie and his team make my life so much easier when it comes to our car and home insurance. The process is very simple and they take care of everything for us within one call/email or two. Carlyne is on top of everything when updates need to be made and is very diligent when following up. I highly recommend using HALO for your insurance needs!
Edwin H., customer since 2014

Carlyne Weber and Harold long have been absolutely wonderful in providing information which helps me to make the best decision for myself and my family as well as our homes and Automobiles. Customer service is top notch and Not only would I recommend this company to anyone that was in need but I have already recommended this company too many of my friends and family.
Douglas J., customer since 2014

Everything!!! You all take good care of me!!!
Laurie H., customer since 2014

Great job in helping me when my Jeep was totaled!!!!!
Gerald H., customer since 2014

You guy are awesome
Sterling E., customer since 2015

When ever we have questions or concerns we always get a quick and informed response
Customer since 2014

The staff is very helpful and gets back to me quickly when there is a problem.
Peter C., customer since 2015

You are always very attentive to all of my needs, taking care of them on a timely basis, with compassion and genuine concern. Thanks for always doing a great job!
Bryan F., customer since 2014

Great service fair prices
Jason B., customer since 2014

The quick response when I call you.
Edward F., customer since 2014

I really appreciated that Halo Insurance & Benefits Group was quick to get back to me with estimates for car insurance. My situation is less than ideal, so I really appreciate the fact that Halo treated me with the decency that every customer deserves. A representative from Halo offered to revisit my rates in 6 months to a year in order to see if I can obtain a better rate. Overall, the customer service provided by Halo was superb and I will be quick to recommend them in the future.
Customer since 2016

You have taken the time to explain and work with us in every way possible making this an enjoyable experience to date. I recently recommended Halo to a friend.
Raphael M., customer since 2016

Great company, worked hard to find wonderful alternative to a package policy (home/auto) that we had been with for almost 30 years who were no longer offering full coverage to masonry home, earthquake coverage or even brand new roofs. Answered all of our questions, got everything in place and we wound up with much better coverage at a very competitive rate. Lots of personal service and attention to detail, highly recommend.
Amy F., customer since 2016

Charlie is an amazing guy! Very professional and he really knows his stuff. I work with the public every day and I talk about him all the time. I highly recommend his Insurance group for any/al insurance needs!
Lori K., customer since 2016

Halo found me a great package rate for my assets, was easy to communicate with, and was very patient with all my questions. Halo was also flexible with my particular needs as I was closing on a home, but was not entirely sure if we would close by the set closing date. So, I was not sure when to begin coverage. Very helpful company.
Customer since 2016

Simply finding great rates for packaging home and auto insurance. Easy.
Customer since 2016

Provide comprehensive coverage.
Customer since 2015

HALO Insurance is very knowledgeable and thorough in providing the necessary information to make an informed decision regarding insurance and benefit coverage for our agency…highly recommended!
Customer since 2014

whenever I call with a problem or question. It is always addressed the same day.
Customer since 2013

Love the prompt response to questions and how Carlyne has provided my clients with the necessary documents they need.
Lynne M., customer since 2014

Taking care of business
Customer since 2014

Halo Team/Carlyne did a great job providing me with insurance options and helping me to find the most cost effective and broad insurance coverage available for my rental and personal property.
Timothy W., customer since 2014

Carlyne Weber is what you did right.
Customer since 2014

Spent time needed to research issues I was having and was always pleasant in spite of the problems that kept arising.
Diane H., customer since 2016

It seems like your team is on top of things and are always trying to save me money with out me saying a word. Very friendly any time I call or if they call me.
Michael M., customer since 2014

Personal, one on one interface. If I have a problem, I have a real person to discuss it with.
John M., customer since 2014

Super friendly and always very responsive.
Customer since 2015

Caring, alert, friendly, persevering. Thanks.
Jennifer H., customer since 2015

The personal service we receive from Harold and Carlyne is why we continue to use HALO for our insurance needs.
Walter H., customer since 2014

Helping us choose the insurance we needed.
Customer since 2016

They have made sure they got me the best rate.
Customer since 2016

You always respond in a quick manner to a need or question!!! Friendly staff!!! Keep up the good work!!!!
Gerald H., customer since 2014

i GET MY QUESTIONS ANSWERED IN ONE PHONE CALL ! THANKS
Robert H., customer since 2015

Found many rates and varied options for each particular plan, highlighting specific recommendations which I found to be very helpful in that selective process.
Customer since 2016

you take a true interest in the client
Ronald B., customer since 2012

Awesome rate on auto and renter’s insurance and great customer service. Every detail about my policies were explained to me in a way anyone could understand. Will definitely recommend that all my friends and family give them a call and they will also be my first stop for all future insurance needs.
Karl H., customer since 2016

Very friendly customer service. Prompt response time.
Customer since 2014

Always excellent follow up & research on the best quality & cost efficient products. Thanks!!
Bryan F., customer since 2014

Honest, open minded & willing
Dale B., customer since 2014

Through explanation of our insurance coverage and friendly office. That made me feel comfortable while conducting our business.
Customer since 2015

Carlyne is great! Very helpful and fast. Thank you!
Customer since 2015

I was able to reach the right person to help me with my insurance needs *right away*. No, “press 1, press 2” blah blah blah. Carlyne made time for me. I also appreciated her patience with getting my quote right and my (many) questions as a new Missouri resident. As I mentioned to Carlyne, I selected Halo based on 1) a search of Bristol West’s database, 2) the name, “Halo” sounded reputable, and 3) Halo’s website is very professional and easy to navigate. I look forward to being a customer for a long time. Thanks!
Kimberly S., customer since 2016

The best customer service!!!
Daniel J., customer since 2013

Halo has always went above and beyond to make sure I get the best coverage and Carlyne has always helped me find the most affordable.
Customer since 2014

When I dropped the ball in regard to adding my new car, you took care of it!
Customer since 2015

You were fast, to the point and took care of it. Many small business businesses just want things taken care of. No meetings, etc. to drag out the process. Most small businesses no longer care about face time 🙂 Thanks
Customer since 2015

We appreciate your expertise…and the very professional and thorough staff!
Customer since 2014

Good communications and response time.I deal with alot of different municipalities and bonds and they always take care of the paperwork promptly.Thanks for the help. David Mixen Mixen Plumbing
Dave M., customer since 2014

The staff is always happy and eager to answer questions when they arise. Business is always explained to the fullest and the best options for my family are always given.
Marko G., customer since 2014

Because I speak with you or your staff by phone from time-to-time, I feel that if I had an accident you would be there for me and my family.
Daniel J., customer since 2013

You have always impressed me with your knowledge and the prompt attention you have always given me. I feel that you’ve got my back.
Eric H., customer since 2014

We always get very prompt and excellent service from our broker and the office staff! We wouldn’t go anywhere else for our insurance. We are taken care of.
Ted D., customer since 2014

Get the info I needed in a timely manner!
Marc W., customer since 2015

Great customer service and timely responses to emergencies.
Lawrence P., customer since 2014

My experience: Quick, efficient and done! That was my experience when checking out Halo Insurance, via a friend’s recommendation. The inquiry was painless and the results were my saving $$$. It took no time to transition right on out of a company I had become falsely secure with. You see, I’m not always the biggest fan of change, surprisingly (or not, if you ask my family). I am a creature ‘o habit when things seem to work well, systematically. That certainly can be a downfall because you don’t keep your eyes open to whether or not those things that “work” really work for me in the way of smart spending. So, I thank you: Thank you for the professionalism and speedy response!
Customer since 2014

HALO Insurance provides me with more then adequate coverage on my home & auto and keeps me up to date with changes that could effect my home or auto. I appreciate the great service I always receive when calling with a question. It always feels like your dealing with a friend which makes everything so much easier. Keep up the great job!
Barbara S., customer since 2014

Easy to reach, always informative and helpful!
Customer since 2014

I appreciate that every year you take time to shop around so that we are getting the best possible rate.
Customer since 2014

Very prompt response and courteous
Customer since 2013

Hi Friendly and fast service. They give me 110 percent of their time if I need help with anything. Thanks Mike McKillop
Michael M., customer since 2014

Your company is so very friendly. You always know the answers to my questions and you don’t make me feel like any question is stupid. You also fill every request I have weather I need proof of insurance, or copies of policies. Thank you for all your dedication and hard work! Glad I found you.
Michael M., customer since 2014

I have already told several of my friends about HALO.
Barbara L., customer since 2014

Go above and beyond making sure all my needs are met.
Customer since 2009

I like Harold. He has given good service, and the people in the office have been nice to me, not rude.
Jennifer H., customer since 2015

Harold Long and Charlie Fellous take great care of me. Tim Hoft
Timothy H., customer since 2014

The service from HALO has been exceptional. No sales pressure with all options for the best value presented.
Walter H., customer since 2014

Great service & price!
Customer since 2009

You are always on top of things for me and that says more than you know.
Laurie H., customer since 2014

The service has always been top shelf!!! Whenever I needed an answer or help, it was just a phone call away!!!
Gerald H., customer since 2014

I felt that HALO was sincerely trying to get me the coverage I should have at a reasonable price while educating me about the details of (and gaps in) my policy.
Hobart G., customer since 2015

Great awesome
Sterling E., customer since 2015

Fast response to emails and everything has been real smooth
Customer since 2014

You made it easy to meet and talk to you about my insurance needs.
Customer since 2015

When we ask for a quote we get it right away.
Customer since 2014

Advice on coverages needed to protect my properties and my exposure to other legal liabilities. Also the ability to give me the best pricing through shopping the many companies they represent.
Charles F., customer since 2011

I think the sincere compassion & sense of urgency are two of the great qualities that stand out to me. There are times when a good listener is important, & HALO has shown me time & time again, that that come through, always “burning” on all cylinders!! Thank you so very much!!
Customer since 2014

I have a great plan and always receive prompt service
Amy A., customer since 2013

Great service and pricing.
Customer since 2011

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